The home insurance
advice and information contained within these pages has been written by The
Claims Guru, a site packed with useful information about motor and home
In this section, we will look at the following aspects of the claims process. Much will depend upon your insurance provider and procedures will vary from one insurer to another.
Equally, not all insurance claims staff will agree with the information I have provided here.
However, it is a useful general guide to the steps involved and it should help you move your claim along swiftly to a conclusion that is satisfactory for you.
This information is based on the assumption that you are claiming from a direct insurer. For cover provided via a broker, you will have a similar experience but brokers will be able to guide you through the process.
These are the areas we will look at: